SecretSpot: Sheffield

Course Careers UI/UX Design Project · Local Experience Finder

Travel like a local, plan like a pro. A discovery app designed to reveal Sheffield’s hidden, charming cafés, art spaces, parks, and community culture.

My role in this project

  • UX research, personas, and journey mapping
  • Information architecture and user flows
  • Wireframes and mobile-first UI design
  • Usability testing with five participants

The What

For 15 years, I lived in Paris, capturing the city’s magic through my lens: the light, the culture, the intimacy of everyday life. Then life changed, and I found myself selling my apartment and moving to Sheffield.

Sheffield remains a well-kept secret. That’s why I created SecretSpot: Sheffield, a Local Experience Finder built for my UI/UX course and designed to reveal the hidden charm of this city.

Project Summary

Project
SecretSpot: Sheffield — mobile-first city guide app
Focus
Designing a calm, accessible way to discover hidden places across the city
Role
UX research, UI design, user flows, wireframes, testing and prototype design
Tools
Figma, user journey mapping, wireframing and interactive prototyping
Outcome
A clearer, more intuitive mobile experience shaped by research and usability testing, helping users explore Sheffield with less friction and more confidence.

The Why

I miss the café culture of Paris, but Sheffield surprised me: independent cafés, art spaces, and vast parks framed by the Peak District. The problem? People don’t know where to look.

The How

SecretSpot guides users to the city’s best-kept secrets. From cafés to galleries with practical info and low-stress planning baked in.

Competitive Analysis

To understand how people currently discover cities, I reviewed two established platforms and studied where they fall short for a place like Sheffield.

Existing approaches

Spotted by Locals

editorial

Editorial recommendations written by locals, but largely fixed in format. Discovery is guided, not exploratory, and accessibility or practical detail is often missing.

Secret City Trails

route-based

Gamified walking routes designed for tourists. Engaging, but heavily structured with limited flexibility, offline use, or personalisation.

Design direction

Rather than pre-designed routes or editorial lists, SecretSpot explores how people actually move through a city: following recommendations, needs, mood, and circumstance.

  • • Local knowledge surfaced through people, not institutions
  • • Accessibility treated as a first-order concern
  • • Essential information available on the move, even offline

User Research

Four days of rapid research to test one question: what makes discovering a city feel effortless and what makes it feel like work?

6 open-ended questions 2 focus groups (18–25 online · 35–40 in-person) 2 Typeform surveys (n=14)

Participant spotlight: Marie

Three moments that shaped the design direction.

Video call snapshot

Accessibility & personalisation

Low-stress planning Clear info Tailored recs

What I learned

    Design implication

    Slide 1 / 3 Research-driven

    Initial list of features

    Results from surveys and user interviews helped shape an initial list of features:

    1. Fast discovery without “endless searching”.
    2. Local, human recommendations with credibility signals.
    3. One place for “hidden gems” (not scattered across tabs/sites).
    4. Accessibility info upfront (step-free access, seating, toilets, noise).
    5. Strong filters + clear tags to evaluate quickly.
    6. Personalisation (set preferences once → better suggestions next time).
    7. Save / shortlist (favourites, collections, plan later).
    8. Offline-ready essentials for use on the move.
    9. Predictable navigation + clarity (no hidden basics).

    Personas & User Flows

    Two personas were created from interview insights. Each represents a different set of travel challenges that shaped the first-pass feature priorities.

    Sinead (20)

    She struggles to confidently plan and move around new places because reliable, detailed accessibility info is often missing—making navigation, filtering for suitable venues, and avoiding stressful barriers/crowds harder than it should be.

    Kwame (60)

    He finds it hard to discover authentic, culturally rich experiences without being funneled into generic tourist lists—while also needing low-strain, accessible plans (and nearby health info) that don’t require fighting cluttered, unreliable apps.

    User Flows

    These flows show how each persona reaches their goal and where trust can break if accessibility information isn’t current, specific, and verifiable.

    What Sinead’s journey map validates

    Sinead can complete the full loop → discover → verify access → plan/book → navigate → share/advocate, but the “goal achieved” moment is built on one thing: trust. She needs accessibility info that’s clear, evidence-based, and visibly up to date.

    The journey breaks when reality doesn’t match the promise: details are outdated, “accessible” is vague, barriers appear on arrival, or her feedback disappears into a void. Those hiccups don’t just slow her down, they undo confidence.

    The map points to the safeguard: “I’ll earn trust by showing proof of accessibility and making it quick to report issues—with a visible ‘we heard you’ update.”

    What Kwame’s flow validates

    Kwame’s “success” path is intentionally low friction → onboarding → search → apply cuisine + accessibility filters → compare → choose → navigate → save. In the designed flow, he reaches the goal quickly.

    The likely hiccups are practical: account gates before value, weak filter quality, or accessibility labels that don’t hold up in real life. If the results can’t be trusted, he stalls at comparison and drops out.

    The fix is simple: let him browse first, keep preferences optional, and show accessibility as proof-backed badges (not claims) so he can decide fast without second-guessing.

    Antony Conboy, UI/UX mentor
    “An in-depth, carefully considered case study that goes beyond course expectations and reflects real-world UI/UX design practice”
    — Antony Conboy
    Mentor, CourseCareers UI/UX Design
    July 2025

    Let’s work together

    Want a calm, conversion-ready UI like this?

    I design mobile-first experiences (apps now, websites next) with clear hierarchy, accessibility cues, and low-stress flows.

    IA: Sitemap iteration & validation

    I drafted a sitemap, then validated labels and pathways using card sorting and tree testing — with the biggest improvements around onboarding and sign-up.

    Method

    Card sort + tree test

    Goal

    Reduce hesitation

    Outcome

    Clearer labels + simpler paths

    Biggest change

    “Welcome” → “Getting Started”. Sign-up moved where users expected it.

    What changed (v1 → v2)

    • • Renamed labels to match user language.
    • • Removed “duplicate-sounding” items that caused hesitation.
    • • Made Sign-Up easier to spot.
    • • Separated Settings and Support.

    Why it matters

    Clear labels reduce cognitive load. When navigation feels obvious, users move faster and trust the app more.

    Result

    Find sign-up faster and hesitate less.

    Tree testing: key insight

    The Sign-Up pathway created the most friction (high time, low completion), while most other tasks were fast — so the structure mostly worked, but onboarding labels needed refinement.

    • – Simplify sign-up pathway and naming.
    • – Re-test after updates to confirm improvement.

    Wireframes

    Low fidelity wireframes helped validate structure and flow quickly. High fidelity wireframes refined hierarchy, interaction, and accessibility cues.

    Mood Board & Styles

    A quick visual direction check: atmosphere, tone, and the visual system used to keep the UI consistent.

    Final Design

    The final UI for SecretSpot: Sheffield was shaped by usability testing. I simplified labels, removed duplicate CTAs, improved icon clarity, and surfaced accessibility details earlier. A restrained green and neutral palette reflects Sheffield’s landscape, while real photography keeps the experience grounded and calm for mobile-first exploration.

    In response, the final UI prioritises clarity, accessibility, and calm exploration. A restrained green and neutral palette reflects Sheffield’s natural landscape and reinforces a sense of trust and ease, while real-world photography grounds the experience in place rather than generic travel imagery.

    Usability testing directly influenced navigation structure, icon design, onboarding flow, and filter options. Labels were simplified, duplicate CTAs removed, and accessibility features surfaced earlier in the journey. Designed mobile-first and refined through repeated testing, the final interface supports inclusive, flexible exploration — allowing users to experience Sheffield on their own terms.

    Interactive Prototype

    High-fidelity prototype tested across iOS and Android devices.

    Best viewed fullscreen for full interaction.